In April 2020, Queensway Carleton Hospital (QCH) was called on to help support residents and staff of Carlingview Manor, a long-term care home, as part of a coordinated regional response. QCH provided expertise on best practices in infection control and helped address staffing shortages — filling a total of 661 shifts over a five-week period. Nurses, physicians, personal care aides, allied health professionals, clerks and other support staff kindly raised their hand to volunteer for shifts in the unfamiliar environment to help tackle a COVID-19 outbreak.
During this time, our QCH team formed strong relationships with the residents, which in turn inspired the team to give back to the patients of Carlingview Manor this past holiday season.
After the residents of Carlingview Manor shared their Christmas gift wishes with us, our QCH team put on their Santa hats and delivered gifts, bags of treats and much needed items – all given by QCH staff – for some of the residents who do not have families.
As the holiday season is all about giving, our QCH team was thrilled to give back to this wonderful community.