“It felt like I was being cared for by a village.”

After a week of severe abdominal pain, Dana was told by her family doctor that she needed to go to the hospital Emergency Department as soon as possible. Shortly after, Dana was picked up by an ambulance and was told by paramedics that she was going to Queensway Carleton Hospital (QCH). In that moment, regardless of the severe pain, she breathed a huge sigh of relief.

Dana soon learned that she had a very angry appendix, and was admitted to our QCH Medicine Inpatient Unit (C4). Dana describes the care she received at QCH as exemplary and very thoughtful. Although she is grateful beyond words to the entire C4 team, she is especially thankful to one person in particular, QCH Environmental Services team member, Sean Greene.

“I suppose Sean’s formal title is Environmental Services team member, but his real title should be the Spirit of C4”, explains Dana.

QCH’s Medicine Inpatient Unit team (left) receiving their Champion of Care certificate and Sean Greene, Environmental Services (right).

Sean visited Dana’s room everyday as part of his regular work. According to Dana, Sean always went above and beyond his normal duties. Dana feels his positive and caring approach was an integral part of her recovery.

Sean helped Dana’s son find her room when he came to visit her. When Dana would accidentally drop her phone under the bed, Sean would retrieve it for her. When Dana was feeling down, Sean would always provide her with a joke and a laugh to cheer her up.

Dana was so touched by the exceptional care she received at QCH, she decided to make a generous gift to QCH Foundation in honour of Sean Greene and the C4 team, nominating them as Champions of Care.

“At QCH, it just feels like a village. I was so thankful to be taken care of in the kind, caring village known as QCH. There were so many good things about being a patient on C4 and I want to make a special point of spotlighting the amazing care. Thank you!,” says Dana.

 


At QCH, you have the opportunity to recognize and show appreciation when a member of our team has provided exceptional care, by making a donation in honour of the care received. When you make a Champion of Care donation you can send a personal message of thanks that will be shared with your Champion. They will also receive a special pin to wear with pride. Your gift not only shows your appreciation, your support will ensure our QCH team continues to have the equipment and tools they need to care for you, your family, friends and our entire community.

HONOUR YOUR CHAMPION