Personal, Integrated Care

Queensway Carleton Hospital created an Integrated Care function to personally liaise with orthopedic surgery patients. Malissa Girdzius helps them navigate upcoming appointments and answers questions about surgery and recovery. If needed, she will also facilitate communication between patients, families and members of the healthcare team. Personal follow-up calls at home reassure her patients and helps them stay on track so that they can recover fully and as quickly as possible.

“I consider myself fortunate to had Malissa G as one of the main people to guide me, not once, but several times. She obviously cares about her work and, especially, the clients she helps.” – Jim Slepica

Quality care for every patient. *Photograph taken pre COVID-19